Frequently Asked Questions
Everything you need to know about bringing the street art experience home.
Where do you ship from and how long will it take?
All orders are fulfilled directly from our boutique at the Wynwood Walls in Miami, Florida. Domestic orders typically arrive within 5-7 business days, while international shipping times vary by destination.
What is your return policy for limited edition items?
We accept returns on most items within 30 days of purchase, provided they are in original condition. However, please note that certain limited edition prints and signed collectibles are final sale to ensure their provenance and value.
Are the products sold online the same as those in the physical museum shop?
Yes, our online store features a curated selection of our most popular apparel, books, and exclusive artist collaborations found in our physical location in the heart of the Wynwood Art District.
How can I track my order?
Once your order has been processed and shipped, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.
Do you offer international shipping?
Yes, we ship our street art-inspired merchandise worldwide. Please be aware that international customers are responsible for any customs duties or import taxes levied by their local government.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options including Apple Pay, Google Pay, and PayPal for a secure checkout experience.